About

BE Connected

Why BE Connected Exists

BE Connected was founded in 2017 by Chad M. Brush after more than two decades in IT. Chad had seen a pattern too many small and mid-sized businesses recognized: technology providers that were hard to reach, quick to sell, slow to explain, and inconsistent when problems disrupted the workday.

BE Connected was built to give businesses in the Greater Nashville Area a different kind of IT relationship. The goal was not to overwhelm clients with technical language or sell tools they did not need. It was to help them understand their environment, reduce avoidable risk, support their people, and keep technology aligned with the way the business actually operates.

Today, BE Connected supports organizations across Middle Tennessee, including healthcare, professional services, and other risk-aware businesses that depend on secure, reliable systems. Our work is grounded in clear communication, documented processes, practical cybersecurity, and a local team that takes ownership of the client experience.

Contact us today to schedule a free consultation!

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How We Work with Clients

Our philosophy is simple: give businesses practical guidance, responsive support, and a clearer path toward better-managed technology.

We Start with Understanding

Before making recommendations, we learn how the business operates, who depends on which systems, and where current technology is creating friction. That context helps us support users while also looking at the bigger operational picture.

We Bring Process to the Relationship

Clients should know how to request support, how issues are prioritized, and what communication to expect. BE Connected uses onboarding, ticket management, documentation, and ongoing review to create a more professional IT experience.

We Keep Security Connected to Daily Operations

Cybersecurity is most effective when it fits the way people actually work. We help clients think through practical safeguards such as endpoint protection, identity controls, backup planning, security awareness, and monitoring without turning every conversation into technical overload.

We Stay Locally Accountable

BE Connected serves businesses throughout the Greater Nashville Area, including Brentwood, Hendersonville, Franklin, and Nolensville. Clients work with a team that understands the local business community and takes responsibility for the long-term health of their environment.

What Our Clients Are Saying About Our Services:

★★★★★

A Fantastic Experience

Working with BE Connected has been and continues to be a fantastic experience. They are extremely knowledgeable and solve all our issues in a timely manner, allowing me to focus on other urgencies at the office. They go out of their way to be onsite when needed and always provide a comprehensive update after completion of a project. We always feel like their #1 priority, even when we know we are just one of many clients. They address the issues at hand and never try to upsell us on equipment or technologies that we don’t need, which is rare and a nice change of pace. Overall, they provide a great service at a reasonable price point and are friendly to boot! If you’re looking for an IT service provider, look no further than BE Connected! You won’t be disappointed.
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Amazing Customer Support

BE Connected has amazing customer support they provide us with our phone system. The Elevate solution is so easy to use and makes it much easier to communicate with each other and our clients! Their responsiveness to any situation we are having, is head and shoulders above any company that I have dealt with in any area of business. And their professionalism and response time have not been matched by anyone else I have delt with in the past. They made our office move, that I was dreading, so easy! My only regret was not knowing about their phone system sooner.
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Peace of Mind

BE Connected gives us piece of mind that our network, computers, servers, and phones are all up to date and working properly. They communicate and perform their work as promised. Many vendors will tell you how busy they are and what emergencies have risen to explain why work was not performed on schedule. BE Connected has not left us wondering where our support is when trouble arises, and we are in need. They are a great partner to have, always easy to reach, responsive, and quick to help. No problem is too small to be addressed.
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We have worked with Chad and the BE Connected team...

We have worked with Chad and the BE Connected team for 8 years and they continue to exceed our expectations. Super quick customer service responses, very professional installations and they help us stay connected and secure. You will never regret the decision to work with BE Connected.
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The BE Connected team has delivered world-class service to our...

The BE Connected team has delivered world-class service to our team for the last 10 years. From startup to today, they've kept us connected, secure and have being the perfect IT partner as the business has scaled.
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Please show an ovetview of road directions and an overview...

Please show an ovetview of road directions and an overview of the direction map
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Be Connected has been our agency's tech support for over...

Be Connected has been our agency's tech support for over 8-years now, and our business has improved significantly since asking for their help! They are truly experts in their field and I can't recommend them enough! From our phone system, to our tech security, Be Connected has always had our back. You won't regret using them for your business!
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Best company I have dealt with in a long time.

Best company I have dealt with in a long time.
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Ready for IT Support That Feels More Organized From the Start?

Schedule a consultation with BE Connected to talk through your current technology environment, your biggest frustrations, and what a better support model could look like. We will help you understand the next practical step without pressure or unnecessary complexity.